Thursday, 15 November 2012 15:19

The key to customer care

Whilst most companies acknowledge the importance of customer service, many don’t take the most basic steps to make sure they deliver it.

Thursday, 15 November 2012 15:17

Reward good ideas and help your business

Good businesses thrive on good ideas, says Simon Palmer of Armstrong Watson. Ideas can help shape everything from the way your business operates, to the next range of products or services that you offer to your customers.

Thursday, 15 November 2012 15:13

Making a world of difference

Rotarians in Yorkshire lead very busy lives, however they still find the time to be a part of one of the world’s oldest and most successful service organisations.

Friday, 16 November 2012 09:23

The benefits of using a book-keeper

With an ever increasing number of people starting their own business, sometimes the important task of keeping the books in order is put to the side until the very last minute, or until it becomes a laborious and daunting task.

Thursday, 15 November 2012 14:59

Raising business finance and approaching your bank

If you are looking to take advantage of new opportunities and grow your company, funding is often the key. But many business owners may be unsure how best to approach their bank says Martyn Kendrick of Lloyds TSB Commercial.

Thursday, 15 November 2012 14:21

Healthy staff = healthy business

Stress in the workplace? Of course there’s stress. But, as employers, how should we tackle it? Burying your head in the sand is simply no longer an option, says Maria Bourke of Let’s Get Healthy.

Thursday, 15 November 2012 13:35

Boost Your Productivity - Get Happy!

Happy people are twice as productive compared with their less happy colleagues says Jayne Bytheway. And one thing that significantly boosts our happiness is having something to look forward to.

Thursday, 15 November 2012 13:29

Be yourself confidently

The thought of presenting to 200 people or more fills many people with a sickening dread. Will I be able to do it? What if I freeze? Confidence isn’t about putting on an act, says Victoria Pritchard. It’s about being the best version of yourself you can be.

Thursday, 15 November 2012 11:14

The art of digital communication

The most recent addition to the world of digital communication is social media – a fascinating concept that has revolutionised the way we ‘speak’ to each other and a much wider audience should you choose to engage in Twitter, Facebook and indeed blogs.

Wednesday, 13 June 2012 10:29

Dilapidation Clauses

The dangers of neglecting repair clauses in lease agreements which can leave tenants open to substantial dilapidation claims at the end of a lease.

Wednesday, 30 May 2012 10:45

Barnsley Focus

The BBC is now settled into its new home in Salford but it’s not just the other side of the Pennines witnessing a creative boom. Yorkshire and Humber’s fast growing creative and digital sector has just overtaken engineering to become the area’s biggest sector by output.

Wednesday, 23 May 2012 10:26

RTI - the changing face of payroll

ABS & Co Accountants Ltd (Wakefield) run a national payroll bureau. Here they explain the new government legislation relating to the compulsory introduction of RTI.

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